We help our clients create wealth through property management. Contact your local Elders Real Estate property manager to understand your property's investment potential and how we can help you secure the best possible return.
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Our aim at Elders is to make your rental experience an enjoyable one. We actively work with you to ensure you are aware of Elders expectations in renting with us as well as addressing any needs or questions you may have.
After you’ve found the home you want to rent you will need to submit a tenancy appliccation form available on our website and submit to our Property Managers. The form asks for information about all people who’ll be living in the home, evidence of your past rental history, your past and current employment and proof of income. If you’ve rented or owned a property before, it’s helpful to have suitable references to support your application.
As interest in rental homes is highly competitive, if the property is right for you, it’s a good idea to get in quickly.
If your application is shortlisted you will be invited to inspect the property and if you’ve decided to go ahead, our Property Manager will ask you to sign a tenancy or lease agreement and pay a bond.
If you’re unsure of anything in the agreement, our fully
trained real estate specialists will help guide you through
this process.
Once you’ve signed a tenancy agreement and paid
the bond, our Elders Real Estate specialist will
prepare a property condition report, noting the
general condition of the property before you move
in. The report gives you the opportunity to identify,
report or dispute any existing damage to the property
within three to seven days of moving in (depending
on the state in which you are renting), to help avoid
any disputes once your lease is over.
Our Property Managers will conduct periodic
inspections on the home to touch base and make
sure everything’s going along smoothly. As we highly
respect our tenants’ privacy, we’ll always contact you
in advance of the inspection, normally between 7 – 14
days. Your property manager will check to ensure the
property is being maintained in the same condition as
at the start of the tenancy, taking fair wear and tear
into consideration.
A guide of what they are looking for is available for
more information on what they will be checking, so you
are prepared for the inspection. You do not need to be
present at the inspection and you property manager will
use the office key for entry.
From time to time your rental home will need some
maintenance and it is a requirement in your lease to
report maintenance as soon as possible. When you
contact us, we’ll make it a priority to have the situation
assessed and the owner advised for approval so you
can get on with living in the comfort of your home.
There may be some request not considered necessary
so not all maintenance requests are approved. Urgent
repairs or emergencies are managed differently, and
it is important that you understand the “Urgent repairs” procedure so we can keep you safe
and have repairs attended to without delay.
Elders uses the latest Property Managment systems for our tenants to pay their rent and any tenancy bills.
Your rent is due as per your tenancy agreement and at Elders we have a zero tolerance policy for late rent or tenancy bills.
If you are having trouble with your rent or bill payments our Property Managers will work with you and our property investors to come up with an agreement that is suitable for everyone. The key is to be proactive which will work in your favour for making any agreeement.
It is important that you do all you can to maintain the
property and pay your rent and and tenancy bills on time to ensure a good rental reference if you do need to move.
60 – 45 days prior to the date of your lease expiring you
will receive communication from your Property Manager
asking if you would like to renew your lease. This may
also be a time that the owner may require possession of
the property and you may be given notice to vacate.
If the lease is being renewed, this may also be a time
the rent is reviewed. Property managers are required to
give notice of this rent increase so you will have plenty
of notice. If you feel the rent increase is excessive, most
states in Australia have provision for you to apply to the
state tribunal to dispute. Your property manager can also
assist with these concerns and discuss these with the
owner as required.
When you do have to leave us, we aim to do all we can
to maximise your bond refund. Your rent and invoice
payments should be up to date, and you can refer to
your ingoing or entry report to ensure the property is left
in the condition it was at the start of the tenancy (fair
wear and tear is considered ). It should be clean and
any damage that has been caused by occupants of the
property be attended to prior to handing the keys back.
We encourage you to have a conversation with your
property manager when you give notice to check on any
areas they feel need attention so the bond refund can be
finalised as quickly as possible.
