We help our clients create wealth through property management. Contact your local Elders Real Estate property manager to understand your property's investment potential and how we can help you secure the best possible return.
Find your local agent
At Elders we have a team of dedicated, full-time property management professionals who are passionate about helping residential property investors like you profit from our knowledge and expertise. We are proud to serve hundreds of property investors, from those who own a sole property for rent to investors with sizeable property portfolios.
Regardless of your portfolio size, all our property investors receive the same important level of professionalism, personalised service, and commitment from us.
We work with all our Property Investors to build a plan for the management of their home including proactively identifying risk to make the experience as stress free as possible.
In selecting Elders, you will engage the entire team, all working together to support you every step of the way. This means you have access to more than just your dedicated Property Manager, but also our Business Owners, Sales team, Business and Relationship Manager, licenced trades and our trusted partners in finance and insurance.
Appointing a Property Management team is a crucial decision. Understanding how we work, what we do, and an indication of all costs is important to us and allows you to make an informed decision.
Let us take the stress away from you when managing your investment property.
Our dedication goes beyond traditional property management – we take a collaborative approach to help develop and implement their investment property management plans to help reach their goals.
Whether it be a large portfolio of properties to having a sole property we take the time to work with our owners to help them reach their property goals.
We provide regular updates and industry insights directly to you and our door is always open.
At Elders we will always take the time to listen to understand you and ensure we always take your feedback seriously.
We recognise that each property is unique, and so are the requirements for its ongoing management. We collaborate closely with our Investment Property Owners to customise our daily operations to ensure they meet the needs of the characteristics of the property.
Our team meticulously and proactively manages day-to-day management of our properties. From Routine Inspections to tenant relations, we tailor our approach to fit.
Our Day-to-Day Property Management services includes:
Wide-reaching advertising of the property on our agency website and various real estate portals including creating compelling and distinctive property listing descriptions
Careful selection of tenants through a thorough screening and qualification process
Preparation of comprehensive initial property entry condition and final property exit condition report.
A thorough onboarding experience for tenants at the start of their new tenancy including facilitation of the signing of all tenancy documentation, managing initial payments and deposit lodgement with the Residential Tenancy Authority
Quarterly Routine Inspections of the property and providing inspection reports to you including highlighting any repairs or maintenance that have been identified by our Property Managers and tenants.
Lease renewals including a rent review which can discussed and applied once every 12 months as per the current Residential Tenancy Authority legislation. At lease renewal time our Property Managers will reach out with information supporting any rent increases including a current market rent appraisal and information about the current rental market.
Managing rent collection on our investor’s behalf and electronic transfer of rent to your designated account
Proactively monitoring tenant payment status and addressing any rent arrears – To note we have a zero-tolerance policy for rent arrears.
We use industry best practice Property Management Software which enables easy communications with our tenants and property investors. Transparency is key which includes ensuring you have real time viewing of information relating to all Investment properties.
At Elders we believe that maintaining strong relationships with our clients is key to our success.
We work closely with our investors to understand their needs and goals and we develop solutions that meet those needs. Our team is committed to providing exceptional service and support throughout the entire rental process, from marketing your property to proactively managing your tenants. With our extensive knowledge of the rental market, we can help navigate the changes to the legislation to ensure your property is compliant with all regulations.
When choosing a Property Manager, the most important things to look for are:
TRUST
Our Property Management Team will be guiding you through big decisions so building relationships on trust is important. A great Property Manager is transparent and always listens to your ideas and concerns.
COMMUNICATION
Effective communication with all parties is essential and your Elders Real Estate Property Management team. We understand that communicating with you on a regular basis is a priority.
EXPERIENCE
With all the rules, regulations fees and charges that are involved, it is hard to know where to begin and what is next. Our Property Managers will guide you through the process as simply and easily as possible.
LOCAL KNOWLEDGE
Our Elders Property Management team live and work in our community across the Southern Downs and Granite Belt so whatever is going on we know about it.
PASSION
Passion is the difference between doing a job and doing a job well. At Elders, our Property Managers are not selected on skill and expertise alone. We choose our property managers for their enthusiasm and belief in the job.
REPUTATION
Elders is one of Australia’s most established real estate brands. We have worked hard to make sure we continue building on our unmatched reputation as a trusted diligent honest brand, loyal to Australians for over 180 years and across our region for over 50 years. Despite our competition we continue to be the best in real estate.
If you would like to take your property investment experience to the next level
Yes! At Elders we have a stringent selection process when finding tenants for your investment property. Our tried and tested process ensures we will find quality tenants for your property to get the best possible returns on your investment.
Our selection process involves:
We generally shortlist applications to between two to three prospective tenants and provide you with our professional recommendation so you can make an informed decision.
Before you can rent out your property, you will need to ensure it reaches the minimum housing standards and legislation compliance expected of rental properties in Queensland. At Elders we are up to date with all the ongoing legislation changes and will work with you to provide specialised advice so y ou can fulfil these obligations and attract quality tenants and a consistent, reliable rental income.
The following are tips for getting your investment property ready to rent:
We will work with you to ensure the appropriate number of key sets are provided and managed accordingly throughout the tenancy.
Once a successful tenant has been selected, we commence the relevant paperwork on your behalf, including the residential tenancy/lease agreement and a written ingoing Property Condition Report, collect the bond and the first rent payment and issue the key.
We then continue the ongoing management of your property, which includes collecting rent, conducting rent reviews every 12 months, property inspections, organising repairs and maintenance and preparing end of financial year statements for you and your accountant or financial advisor.
We proactively engage with our tenants to ensure any problems that arise are addressed as well as general check-ins to ensure their tenancy is going well.
Yes. When we complete the required paperwork to manage your property you have the option to choose if you would like to use your preferred trades people.
At Elders all our preferred trades people are vetted to ensure they are fully licenced, insured and the quality of the work meets their specific industry standards. We are always happy to provide a quote before any work is completed outside of Urgent Repairs as per the legislation.
At Elders we believe that managing the day to day running of your investment property is only half of the picture.
We work with our property investors to understand their investment plan and goals and we work together to reach them including portfolio growth, maximising return on investment and being proactive when it comes to planning around the investment property.
Absolutely!
Our team have Office of Fair Trainiing approved Real Estate Licences. Our team complete their training courses through the Real Estate Institute of Queensland which is the governing body for all Queensland Real Estate.
Our team are dedicated to the proactive management of our properties as well as working closely with our investors and tenants.
We conduct routine inspections every 3 months and provide you with a written report. We will even send you a video once we have finished .
In our routine inspection reports we will report any repairs and/or maintenance that is required and will proactively coordinate this with you to ensure your property remains in excellent condition as well as meeting the minimum housing standards legislation.
As an accrediated agency with the Real Estate Institute of Queensland we stay up to date with all current and future changes made to the legislation. We communicate these changes with you when required and if any changes may impact you or your property we will work together with you to ensure compliance with any changes.
While landlord insurance is not mandatory we highly recommend that our investors have it. We partner with a number of Landlord insurance companies and are happy to provide these details to our investors if required.
The RTA is continuing to work with Queensland’s rental sector to ensure everyone has access to timely, accurate and impartial information, resources and education about changes to residential tenancy laws.
Ongoing rental reforms
The Residential Tenancies and Rooming Accommodation and Other Legislation Amendment Bill 2024 was developed to broaden Queensland’s residential tenancy laws while making sure it is viable for property owners to provide housing options.
Ongoing rental reforms are occurring across five key areas including:
