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MAINTENANCE REQUEST FORM

From time to time your rental home will need some maintenance and it is a requirement in your lease to report maintenance as soon as possible. When you contact us, we’ll make it a priority to have the situation assessed and the owner advised for approval so you can get on with living in the comfort of your home.

There may be some request not considered necessary so not all maintenance requests are approved. Urgent repairs or emergencies are managed differently and have repairs attended to without delay.

An urgent repair is considered the following:

  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating
  • a fault or damage that makes the premises unsafe or insecure (this includes smoke alarms)
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
  • a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a tenant in gaining access to, or using, the premises

Maintenance Request Form

This form is used for our tenants to request repair and maintenance for their rental property

Name
Address
Please provide a detailed description of the repair or maintenance that needs to be actioned.
Drop files here or
Max. file size: 20 MB, Max. files: 2.
    Please upload photos of the issue to be used for troubleshooting and to be passed onto our trades if the repair is approved.

    NOTICE OF INTENTION TO LEAVE

    If you wish to leave your current property you are required to complete the Notice of Intention to leave.  As per the Residential Tenancies and Rooming Accommodation Act 2008 (Sections 302–308, 324A, 327 and Schedule 1, Part 2) you are required to provide a minimum notice as follows:

    If you have a Periodic lease you are required to provide a minimum – 14 days
    If you have a Fixed term lease you are required provide – the later of 14 days or the day the agreement ends.

    Notice of Intention to leave

    This form is used by tenants when they wish to leave their current rental property

    Address of the rental property(Required)
    Full Name/s(Required)
    Forwarding Address(Required)
    MM slash DD slash YYYY
    Full Name/s(Required)
    Forwarding Address(Required)
    MM slash DD slash YYYY
    Notice issued to
    Notice issued - Please select from the following:(Required)
    If you are vacating the rental premises because you are experiencing domestic and family violence, you must complete a (Form 20) which is available on the RTA website and provide it to the property owne/manager with relevant evidence.
    MM slash DD slash YYYY
    MM slash DD slash YYYY
    Please note minimum notice periods apply. Please refer to the RTA website here: https://www.rta.qld.gov.au/ending-tenancy-notice

    REQUEST FOR APPROVAL TO KEEP A PET IN RENTAL PROPERTY

    Tenants must use this form to request approval from their property owner to keep a pet or animal in their rental property, Tenants should complete a seperate form for each pet.  Property Owners approval is not required to keep a working dog at the property.

    For more information about your rights and responsibilities please see the Renting with a Pet fact sheet available on the RTA website. On this form, the term property owner refers to the landlord, property manager or manager/provider who has the authority to act on behalf of the property owner.

    Request for Approval to keep a pet in a rental property

    Tenants must use this form to request approval from the property owner to keep a pet or animal in their rental property.

    Address of the rental property(Required)
    Name of the tenant/s seeking approval to keep a pet(Required)
    Name of the tenant seeking approval to keep a pet
    Acknowledgement(Required)
    I am/We are seeking approval to keep the following pet at the rental property (as stated in item 1)
    Acknowledgement(Required)
    I/We understand that 1) I am/we are responsible for any nuisance, noise and damages caused by keeping a pet 2) any damages caused by the stated pet below are not considered fair wear and tear under the law, and 3) I am/we are responsible for rectifying any damages caused by the stated pet.
    MM slash DD slash YYYY
    MM slash DD slash YYYY
    must be within 14 days from date above
    Name of the person/people issuing this notice
    MM slash DD slash YYYY
    Name of the person/people issuing this notice
    MM slash DD slash YYYY